At Channel Industries, we are committed to delivering your orders in a timely, reliable, and secure manner. Please read the details of our shipping policy below to understand how we handle deliveries.
1. Shipping Locations:
We ship across India to all serviceable PIN codes. For international orders, please contact us at +91 9321218985 or email us at channelindustries2018@gmail.com before placing the order.
2. Order Processing Time:
All confirmed orders are processed within 1-3 business days. Orders are not processed, shipped, or delivered on weekends or public holidays.
3. Estimated Delivery Time:
Once dispatched, delivery usually takes between 3-7 working days, depending on the delivery address and courier service availability.
4. Shipping Charges:
Shipping charges, if applicable, will be calculated and displayed at checkout. We may offer free shipping on select products or promotional orders.
5. Tracking Your Order:
You will receive a tracking ID and courier details via email or SMS once your order has been shipped. You can track your shipment on the respective courier company’s website.
6. Delays in Transit:
In case of delays caused due to unforeseen circumstances such as weather, logistics strikes, or natural calamities, we request your patience. We will do our best to resolve any such issues promptly.
7. Damaged or Lost Packages:
If you receive a damaged package or if your order is lost in transit, please contact our support team immediately. We will initiate an investigation and provide a resolution as soon as possible.
8. Change of Shipping Address:
If you need to change your shipping address after placing the order, contact us within 12 hours. Once dispatched, we may not be able to reroute the shipment.
Contact Us:
If you have any questions about our shipping policy, feel free to contact us:
Phone: +91 9321218985
Email: channelindustries2018@gmail.com
Address: Unit No. 20, 1st Floor, Samhita Complex, Building No. 16/A, Telephone Exchange Lane, Saki Naka, Mumbai, Maharashtra, 400072
